Case Study — Healthcare

NHS Oxleas

Industry: Healthcare
Type: Enterprise
Technology: Mobile
Client: National Health Service (NHS)
Location: London, UK

UKHealthcare

NHS Oxleas, UK rolled out mobile app based hospital-IMS that improved information access by 500%

400%

Increase in data accessibility

50%

Decrease in time required to onboard trainee doctors

Context & Goal

Dr. Vinitha from National Health Service (NHS) UK wanted to help share vital professional, clinical and educational information, between 300+ trainee doctors at three different hospital facilities spread across London, which was inhibiting their ability to provide quality healthcare.

Business Challenge

Founders problem was

The existing hospitals consortium information system lacked cohesion. All types of hospital documents were scattered, unlinked, and unindexed, causing frustration and inefficiency in timely information retrieval
Trainee doctors felt lost and frustrated
Patients complaining long wait times

The Plan

Engaged Carte Blanche to

Audit their Information Management System
Transform idea to app blueprint through user-experience (UX) design
Give app visual identity through User-Interface design
Build cloud architecture, frontend and backend of the iOS and Android app
Provide running support

Transformation

Before

Doctor's had to struggle to find needed information
Trainee doctors felt lost and frustrated in the maize of scattered documentation
Patients were complaining about long wait times
Onboarding new trainee doctors was cumbersome

After

Finding the right information became a breeze
Time to onboard trainee doctors reduced by 50%
Users love Nick's product interface and experience
400% improvement in data accessibility
Doctor's able to focus on providing better healthcare

Deliverables

User-Experience (UX) Audit & DesignUser Interface (UI) DesignMobile App DevelopmentTesting/QA

“ It wouldn't have been possible without their incredible support, creativity and reliability. They created an app that exceeded our expectations...They were available to contact at anytime & continued to provide support even after app went live. ”